Privacy Policy

CARMA Med Spa ("CARMA", "we", "us") respects your privacy and is committed to protecting the personal and health information you share with us. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

We collect information you provide and information generated as you use our services, including:

  • Contact details such as your name, email, phone number and address.
  • Health information you share during your evaluation, including medical history and current medications.
  • Payment information processed securely by our payment providers.
  • Technical data such as device, browser and usage information.

How we use your information

We use your information to:

  • Provide telehealth services and connect you with licensed clinicians.
  • Facilitate prescriptions through licensed pharmacies when appropriate.
  • Process payments and manage your membership.
  • Communicate with you about your care, appointments and account.
  • Improve and secure our services.

How we share information

We share information only as needed to deliver care — for example, with the treating clinician, the dispensing pharmacy, and service providers who support our operations under confidentiality obligations. We may also disclose information when required by law.

We never sell your personal or health information to third parties.

Data security

Your information is encrypted in transit and at rest, and access is limited to authorized personnel involved in your care. Our systems are designed to comply with HIPAA and applicable privacy laws. No method of transmission is 100% secure, but we work continuously to protect your data.

Your rights

Depending on your location, you may have the right to:

  • Access, correct or request deletion of your personal information.
  • Request a copy of your health records, subject to medical record-keeping requirements.
  • Opt out of marketing communications at any time.
  • Restrict certain uses of your information.

Cookies & tracking technologies

We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect functionality.

Information for minors

Our services are intended for adults 18 and older. We do not knowingly collect information from minors. If you believe a minor has provided us information, please contact us.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "last updated" date, and where appropriate we will provide additional notice.

Contact us

Questions about your privacy? Contact us at care@carmamedspas.com.