How it works

From your first health quiz to ongoing physician support — a clear, transparent path to physician-guided weight loss without waiting rooms or guesswork.

Simple start

Three steps to get started

We've streamlined the process so you can focus on your health, not paperwork.

1

Schedule your visit

A member of our care team connects with you to understand your health goals and medication preferences, including FDA-approved options and, when appropriate, compounded medications.

2

Connect with a licensed doctor

Speak with a licensed clinician who evaluates key factors like BMI, medical history, and health goals through a secure video or audio consultation.

3

Receive care if appropriate

If clinically appropriate, your provider issues a prescription based on your personalized plan and guides you on next steps, including pharmacy options or home delivery coordination.

Full journey

Step-by-step timeline

1
Step 1

Take the eligibility quiz

Answer a few quick questions about your health history, current medications, and weight-loss goals. Takes about 5 minutes.

2
Step 2

Same-day physician review

A licensed physician reviews your responses and schedules your virtual consultation at a time that works for you.

3
Step 3

Secure telehealth consultation

Meet with your doctor via HIPAA-secure video or audio. They evaluate your full health picture and discuss treatment options.

4
Step 4

Personalized treatment plan

If GLP-1 therapy is appropriate, your provider creates a tailored plan including medication selection, dosing, and lifestyle guidance.

5
Step 5

Prescription & pharmacy coordination

CARMA coordinates with a licensed U.S. pharmacy to fulfill your prescription — you never deal with the pharmacy directly for billing.

6
Step 6

Home delivery

Your medication arrives discreetly at your doorstep in 3 to 5 business days with dosing instructions and a medication user guide.

Ongoing

Track, adjust & succeed

Regular check-ins, dose adjustments, and 24/7 access to your care team throughout your weight-loss journey.

Clinical care

Medical evaluation

Every patient receives a thorough evaluation by a licensed physician before any treatment is recommended.

  • Licensed healthcare providers review your complete medical history and current medications.
  • BMI, health goals, and weight-related conditions are evaluated against clinical guidelines.
  • Your provider determines whether GLP-1 therapy — such as semaglutide or tirzepatide — is clinically appropriate.
  • Telehealth consultations are conducted through HIPAA-secure platforms in accordance with state and federal regulations.
  • Our telehealth services are not intended for emergency care — call 911 for medical emergencies.
Prescribing

Prescription process

01

Clinical determination

CARMA facilitates access to prescription medications only when a licensed healthcare provider determines that medication is medically appropriate.

02

Separate billing

Fees charged for prescription medications are separate from consultation fees and may be billed on behalf of the patient when medically appropriate.

03

Pharmacy fulfillment

Prescriptions are fulfilled by independent, state-licensed pharmacies responsible for dispensing and shipping medications.

04

Modification window

Medication orders may be canceled or modified only before the prescription has been transmitted to the pharmacy for fulfillment.

GLP-1 medication delivered to your door
Fulfillment

Medication delivery

Once approved, we send your prescription to a licensed U.S. pharmacy. Your FDA-approved GLP-1 medications are shipped to your doorstep.

  • Secure, pharmacy-managed delivery of medications
  • Discreet packaging with clear dosing instructions
  • Includes a GLP-1 medication user guide
  • Delivery typically within 3 to 5 business days
  • CARMA coordinates with the pharmacy — contact us for any shipping concerns
Support

Ongoing support

24/7 patient support

The CARMA team is available around the clock to offer responsive support to our patients.

Dedicated care team

Access to nurses, dietitians, and support staff whenever you need guidance.

Dosage adjustments

Your physician can adjust your dose based on clinical response and side-effect tolerance.

Lifestyle guidance

Nutrition and exercise recommendations tailored to complement your medication plan.

Long-term care

Follow-up care

Weight loss is a journey, not a one-time event. We stay with you every step of the way.

  • Regular virtual check-ins to monitor progress and adjust your treatment plan.
  • Side-effect management — your care team helps address common issues like nausea.
  • Ongoing health monitoring to ensure safe, effective progress over months and years.
  • Evidence-based treatment plans designed to support safe, sustainable weight loss.
  • Post-treatment support to help you maintain results with healthy lifestyle habits.
FAQ

Common questions

Most patients complete their eligibility quiz and consultation within the same day. Medication typically arrives within 3 to 5 business days after prescription approval.

No. The entire process is 100% online — from your eligibility quiz to your consultation and ongoing follow-ups — all conducted through HIPAA-secure telehealth.

If GLP-1 therapy isn't clinically appropriate for you, your provider will explain why and discuss alternative options. You're only prescribed medication when it's medically appropriate.

Ready to begin?

Take the first step toward physician-guided weight loss — it only takes a few minutes.